Across
- 2. harmony; understanding for people
- 7. the ability to understand and share the feelings of another
- 8. speaking with words
- 9. to say or pronounce clearly
- 11. widely held but fixed and oversimplified image or idea of a particular type of person or thing
- 12. careful listening and observation of non-verbal cues, with feedback in the form of accurate paraphrasing
- 14. standing up for yourself and your beliefs in a firm but positive way
Down
- 1. gesture or body language used to communicate
- 3. opinion that is not based on reason
- 4. the imparting or exchanging of information or news
- 5. communicating without hurting one's feelings
- 6. communication without words
- 10. feeling of deep admiration for someone or something
- 13. belief in your own worth