Chapter 7 Review

3. Grouping of jobs based on location
5. two or more people who communicate, and have a common goal
6. two or more people who have similar skills, have a common goal, and work together
8. Communication between peers on the same org. level
13. The grouping of jobs into working units
17. Groups of similar jobs
19. Has a clear chain of command, simplest structure, from top level to bottom
20. The division of labor into small, specific tasks

1. Grouping of jobs in relation to the products of the firm.
2. Giving employees tasks/power to use resources and make commitments necessary for assigned tasks.
4. An informal channel of communication, separate from management's formal communication.
7. A firm's shared values, beliefs, traditions
9. When workers from different units and org. levels communicate
10. communication flows from lower to higher levels of an organization
11. communication flows from higher to lower levels of an organization
12. An org. in which decision-making authority is delegated as far down as possible
14. The arrangement or relationship of positions within an organization
15. Negative consequences, job dissatisfaction, poor quality of work.
16. Normal line structure except extra areas for special managers.
18. A structure in which authority is concentrated at the top, little decision-making to lower levels