Across
- 3. Express concern, but don't do this when an incident occurs (two words, no space)
- 4. When a client takes legal action against a therapist, payout amount plus this equals the total amount of the claim (three words, no spaces)
- 7. This type of liability coverage protects you as long as you're insured at the time of the incident, even if a claim is made years later and you no longer carry that insurance (two words, no space)
- 9. Deep work over this area can result in serious nerve damage (two words, no space)
- 11. This word describes the following statement: "Most claims are filed immediately after the incident occurs."
- 12. If done accurately and conscientiously, This is one of the best ways a therapist has to defend her/his actions in the treatment room
- 15. This word describes those therapists that receive the majority of liability claims from clients
- 16. This modality typically generates the largest number of claims (two words, no space)
Down
- 1. Telling the client what to expect during and after the session is a key part of this (two words, no space)
- 2. This type of injury is common during chair massage due to therapists using too much pressure and not checking in with the client
- 5. Therapists should always heed this type of feeling, and decline to give a massage if they don't feel good about the client's overall health and condition
- 6. This is one of the most costly types of injury a client can sustain (two words, no space)
- 8. This type of damage to client's arms can result in a high liability payout
- 10. This type of liability coverage only protects you if you're insured at the time a claim is made, regardless of when the incident occurred (two words, no space)
- 13. This type of liability is also called "slip and fall," and makes up about 50% of all claims
- 14. Wise therapists know that even this type of client may file a claim against them if she/he feels it's justified (two words, no space)