Across
- 2. overage dependents become ___________
- 5. hard to remember to approve these on time
- 8. brms proprietary website
- 11. tab in WC where you can find previously sent letters
- 15. also known as a DOL letter
- 17. this is our favorite dept to interact with (technically our sister dept)
- 20. what LDE stands for
- 22. a list of incoming cobra payments
- 24. we try to always leave these in both systems
- 27. total number of spaces allowed between user defined key and plan code (includes key)
- 28. (composite rate) an easy plan to miss
- 30. not a COBRA eligible plan
- 33. $3.09 + 3% ___________ ____
- 34. monthly cost of all plans
- 35. our big tue/thu process
- 36. answering emails for the week
- 38. we can search using this instead of SSN (if they exist in MHB)
- 40. some members are annoying about this process when they have to do it
- 41. how to copy someone on an email but keep them hidden from the other recipients
- 43. travis system of record
- 44. "always keep this open!"
- 47. end of cobra letters we do on fridays
- 51. our team
- 54. "- Technology" a huge group with painful terms
- 55. checking the QE reports mon/wed before a _____
- 57. what it says on our general envelopes (and QE packet envelopes)
- 58. large medical staffing group
- 59. company paid cobra
Down
- 1. used to be illegal and considered a "mafia racket" before nixon
- 3. have to work the day before and after to get this
- 4. can't make any mistakes on these groups
- 6. not the PQB but on their plan
- 7. accumulated wiggle room
- 9. we manage these for companies and their employees
- 10. this is who you have to email from term date/reason inquiries
- 12. these print with our print but don't need a cert
- 13. cobra notification report sent to select groups on fridays
- 14. we LOVE corresponding with the carriers for this group (in michigan)
- 16. the big headache with importing (must be corrected)
- 18. this is who you have to email for cobra only adds/terms
- 19. Ryan and Austin are always holding it down in here
- 21. this term reason must be changed if it appears in WC
- 23. WC/MHB/carrier emails
- 25. could be termination, death, divorce, etc
- 26. i wish this one was more tightly clumped
- 29. our fearless leader!
- 31. we have to replace these plans ($1.02)
- 32. color of folder we file new enrollments in (unless it's a 36-month QE)
- 37. most happen 1/1
- 39. (flat rate) un-taxed medical spending card
- 42. consolidated omnibus(our dept)
- 45. Celi's strategy for brain exercise
- 46. we call it OE for short
- 48. enrollment form rec'd without payment
- 49. a huge group that sends everything in ENG + SPA
- 50. color of folder we use for our prints
- 52. these groups are not stored in MHB
- 53. email sent when we import text files
- 56. when we pull the QE reports from MHB each day
- 60. useless plan nobody wants