Across
- 1. Bills account balance in installments to be paid in conjunction with monthly invoiced charges
- 3. Houses events that occur on an account
- 6. Indicates whether the customer is senior, military, DHS verified, etc
- 7. Amount of medical extensions accounts are eligible for in a 12 month period
- 12. Tab that allows you to edit the customer's personal information
- 13. A ____ Certificate that places a 30 day hold on accounts due to medical reasons
Down
- 2. Extends date of the account balance to the day before the next bill date
- 4. Tab selected to acess additional resources
- 5. Rate remains constant for a fixed period of time
- 8. Amount of days after an account is past due it's sent to the dialer
- 9. Web-based softphone application
- 10. Used to acess meter information
- 11. Rate where the price is subject to fluctuate