Collections

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Across
  1. 3. only speak with
  2. 5. make calls
  3. 8. nail down ___________ to exact dates and amounts
  4. 9. call customer by
  5. 11. account balance more than 90days
  6. 12. preferred method of payment
  7. 14. belong to a program on financial hold
Down
  1. 1. express a feeling of
  2. 2. _____________ the customer for their business
  3. 4. responsible for collections
  4. 6. ___________ value of service
  5. 7. balance over 60 days past due
  6. 10. always ask for payment in
  7. 13. receive a 4% discount