Across
- 1. full name and job title, with other details optionally added
- 3. courtesy title
- 6. a letter or email expressing dissatisfaction
- 7. this abbreviation may or may not appear under the sender’s address
- 9. in an email, recipient hidden to the main recipient/s in the To: field
- 13. address where you’re sending your letter
- 15. ending or a ... close
Down
- 2. you ask for information, or a catalogue or a price list
- 4. Dear Ms Jones is a ...
- 5. the message of a letter, usually three or four paragraphs
- 8. a document is included but not attached
- 10. these cannot be written in an email
- 11. printed heading on stationery giving the name and address of a person or firm
- 12. the person to whom a letter or email is sent
- 14. per ... or on behalf of