Across
- 4. Resolution strategy where one party pacifies another
- 5. Resolution strategy where parties are aware of conflict but do not attempt to resolve it
- 6. Conflict that is internal; struggle to clarify contradictory values
- 8. The communication mode used frequently for documentation
Down
- 1. Stage of conflict when action is taken
- 2. Resolution strategy where each party gives up something it wants of equal value
- 3. Conflict that occurs between two or more groups
- 5. Stage of conflict when conflict becomes emotionalized
- 7. Communication mode that relies on body language