Across
- 1. ___ communication is 7% of the communicated message.
- 3. A factor that interferes with communication on the sender’s side that involves inappropriate use of secondary language.
- 4. Turning thoughts into verbal or written communication.
- 8. Provision ___ (write out the number) states that the nurse collaborates with other health professionals and the public to protect human rights, promote health diplomacy, and reduce health disparities.
- 9. The involvement of a neutral third party to help both sides come to an agreement.
- 10. the Conflict An assertive personality style uses the ___ resolution strategy when they hold a one-on-one meeting to focus on the issue that caused the conflict.
Down
- 2. The COVID-19 pandemic created a lot of new ___ for communication in healthcare.
- 5. One key concept that makes a team successful and involves the interactive sharing of information.
- 6. A communication method that accounts for the majority of communication.
- 7. The fine line between assertive and aggressive communication.