Across
- 1. the act or process of using words, sounds, signs to express/exchange information
- 4. minimize jargon and buzzwords use this kind of language
- 6. the ability of focus closely on what another person is saying.
- 8. body movement can interfere with communication
- 10. you need to do this with the audience
- 11. summarizes key points calls for action
- 12. information that requires some type of action response
- 14. type of information that has already happened
- 17. how the sender is communication the message.
- 19. gets the audience's attention
- 20. cup of soup, cup of coffee, cup of flour
Down
- 2. the main connection between the people sending and receiving the a message
- 3. these play an important role in interpersonal communication
- 5. how many parts does the communication process have
- 7. write with this type of attitude, include the long term benefits
- 9. one of the five "W" questions
- 10. type of communication when people share their feelings, ideas face to face
- 13. listening is this kind of skill It takes practice.
- 15. buzzwords "in the weeds" "on the pass"
- 16. speaking
- 18. body language or gestures
- 21. an effective listener ___________ participates in the communication