Across
- 3. Helping the client become more aware of inconsistenciesin his or her feelings,attitudes,beliefs,and behaviors.
- 6. a communication skill that involves understanding, what someone is trying to say. Builds trust by showing your patient that what she’s saying is important to you.
- 7. Time for the nurse and client to observe one another, sort out feelings, think of how to say things, and consider what has been verbally communicated.
- 9. the sender’s meaning.
Down
- 1. Restating another’s message more briefly using one’s own words.
- 2. is a two-way process where an exchange of ideas, thoughts, and emotions takes place through verbal or nonverbal signals.
- 4. To check whether understanding is accurate, or to better understand,the nurse restates an unclear or ambiguous message to
- 5. Your patient asks for advice, and you show respect for her judgment and encourage self-accountability by asking the question right back.
- 8. is the ability to understand someone's feelings and experience.