Across
- 3. Building partnerships and working collaboratively with others to meet shared objectives
- 5. Making good and timely data-driven decisions that keep the organization moving forward
- 6. Recognizing the value that different perspectives and cultures bring to an organization
- 7. Knowing the most effective and efficient processes to get things done
- 9. Recognizing and understanding the emotions of oneself and others
- 11. Building strong customer relationships and delivering customer/patient-centric solutions
- 12. The willingness and ability to learn from experience, and apply that learning to perform successfully
- 13. Creating new and better ways for the organization to be successful
- 15. Consistently achieving results, even under tough circumstances
Down
- 1. Creating a climate where people are motivated to do their best to help the organization achieve its objectives
- 2. Handling conflict situations effectively, with a minimum of noise.
- 4. Stepping up to address difficult issues, saying what needs to be said.
- 8. Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- 10. Operating effectively, even when things are not certain or the way forward is not clear.
- 14. Acting with a sense of urgency in everything you do