Across
- 4. A collection of instructions that tell a computer how to work
- 5. A coding or programming mistake in our internal systems
- 6. It denotes the existence of an anomaly or flaw in the system
- 7. We escalate persistent Consumer app issues to this queue
- 8. Problem solving applied to repair failed products or processes in a system
- 10. A failure or interruption in use of service or platform
- 13. A computer program designed to carry out a specific task
Down
- 1. We do this if issue still persist right after troubleshooting
- 2. The process of establishing accuracy and validity
- 3. Another word for reboot.
- 9. It refers to a fault, or flaw in any of our internal systems
- 11. We send this macro to the Consumer for additional troubleshooting steps
- 12. Customer who places order using our platform