Across
- 1. seen from customer service menu bar
- 4. Shift report is used to view this from daily shift
- 7. Main tool used under marketing
- 10. perform simple searches
Down
- 2. all active cases
- 3. Crm queues allows for access to this
- 5. Shows recently viewed pages
- 6. customer service menu bar headings
- 8. rtg.locate specific casino account
- 9. search for mass information