Across
- 3. loss of hearing
- 5. of words
- 9. paying attention to someone and what they have to say
- 10. one who got a message from sender
- 12. communication talking through text or words
- 13. person who created or released a message
- 15. the health care worker making sure their patient feels heard and seen
- 16. influenced by facts instead of feelings or opinions
- 18. using certain words within your profession
- 20. the way you communicate with others
Down
- 1. the reason for doing something
- 2. a person's state of mind of being mad or chill
- 4. a condition that limits a person’s physical functioning mobility
- 6. the differences between certain ethnic groups or cultures
- 7. relationship between professional health care workers and their patients
- 8. communication displaying certain gestures or facial expressions
- 11. reaction to a task to see if improvements are needed
- 14. influenced by feelings or opinions
- 17. knowledge and creating an effective health care plan
- 19. word/ thought sent verbally