Across
- 2. website customers use to access online content
- 3. When a customer emails in it creates a
- 5. Number of people at the institution
- 8. Status use when reaching out to Colleague for assistance
- 9. Customer is missing an issue
- 10. Journal Issue is undeliverable
Down
- 1. System use to troubleshoot online access
- 2. BJ
- 3. I am tax-exempt I want a refund
- 4. Wiley Journals sells subscriptions on a specify basis
- 6. #1 FTP agent
- 7. System used to manage customer accounts