Across
- 4. Transaction with expected response
- 7. Ego state driven by emotion and spontaneity
- 9. Ego state focused on rules and authority
- 11. Exchange of communication between ego states
- 12. High task and high people leadership
Down
- 1. Hidden level of communication
- 2. Point where grid axes intersect
- 3. People-oriented leadership style
- 5. Two-dimensional analytical framework
- 6. Rational, data-processing ego state
- 8. Transaction causing misunderstanding
- 10. Unit of recognition in TA