Across
- 5. Set restrictions for watching shows and movies
- 7. The ______tool is used when a customer would like to add an emta or customer owned modem to their account.
- 8. Document name you can email to customers to help them view their techs estimated arrival time.
- 10. A ________is required when the cable must be placed under a driveway, road, or sidewalk.
Down
- 1. City where the new Sr. HR manager, Kristin Buckner is from.
- 2. App used to convert your voicemail messages to emails with readable voicemails.
- 3. Document name you can email to customers to help them check for service outages in their area.
- 4. Document name you can email to customers to help them set up email and text alerts with bill reminders and payment confirmations.
- 6. When a drop bury is required every effort is made to complete the _______within 14 days.
- 9. Document name you can email to customers to give them help with the My Account app and site.