Across
- 3. Specialist in the grape industry
- 4. Something offered to attract customer
- 6. Fulfillment of one expectations/needs
- 7. A franchise under a company portfolio
- 8. Selling points of a product
- 9. A direct help for customer issues
- 10. High or low standard in product value
Down
- 1. Can be subjective based on a opinion
- 2. Directed ideals of the company
- 5. Easy to attract, but hard to keep