Across
- 4. You can ask for _____ if you can't find the product you are looking for.
- 6. A repayment of a sum of money.
- 7. How would you like to ____? Cash or card?
- 9. I really like this product, I would ____ it to my friends.
- 11. I'm sorry you had to wait for so long. Thank you for your ______.
- 13. Look! I found this shirt on sale. I got it for half the ____.
Down
- 1. The opposite of satisfied.
- 2. If you are not happy with the customer service you can make a ____.
- 3. This company ships their products all over the world. They offer worldwide _____.
- 5. A written promise from a company to repair or replace a product that is faulty.
- 6. A proof of purchase. You need this e.g. if you want to make a return.
- 8. To express regret for something that one has done wrong.
- 10. If you buy three products, you will get a ____ of 25 %.
- 12. How much does this book ____?