Customer Service

7. Acting as an employee in a way in the workplace being patient, calm and respectful.
8. A person that works at a business, worker
10. to lower or lessen anger
12. When the customer is talking and you show that you are listening by maintaining eye contact, showing interest and not interrupting.

1. NOT showing nervousness or anger
2. A person that buys goods at a store or on the internet.
3. Providing quick and efficient service to all customers.
4. It is important to welcome a customer into a store.
5. Waiting without being in a hurry
6. Do not be ______ with other customers or coworkers while a customer is waiting.
9. to increase anger
11. This is an easy easy way to show a customer your positive attitude.