Across
- 4. A set of shared beliefs that act as the foundation for how we conduct ourselves or business
- 7. Be aware of your ____ when speaking
- 8. Use supportive _____
- 10. A verbal physical or written exchange of information
Down
- 1. work done by one person or group that benefits others
- 2. Focus on the _____ not the problem
- 3. Actively hear with intention
- 5. If the student/parent is upset stay_______
- 6. It is ok not to have the______
- 9. The student/parent is mad at the problem not at____