Across
- 3. A communication that you use your mouth
- 7. When customers are not happy they put in
- 9. The opposite of offline
- 10. Talking to customer not face to face
- 12. Companies communicate with customers
- 15. Amy is
Down
- 1. How we treat customers
- 2. Dealing with customers in shops
- 4. Staff complete tasks in a timely manner are
- 5. You use your ears to
- 6. When a customer is treated well they are
- 8. A form of communication with no speech
- 11. Staff do this to meet customer satisfaction
- 12. Unsatisfied customers are this
- 13. Jennifer is
- 14. Communicating with customers online