Across
- 2. A sales associate has to follow store ______.
- 3. It is important to stay ______ when talking to an angry customer.
- 6. To bring something back is to ______ it.
- 7. Cherice does not want to make a _______.
- 9. To say you are sorry is to ______.
Down
- 1. Always listen carefully to a customer who has a _______.
- 4. Something you give to another person is a ______.
- 5. Something for sale at a very low price is a _______.
- 6. I think we can _______ this situation.
- 8. One fabric used to make jackets is ______.