Across
- 1. Where to find any purchased warranties/insurance on cass
- 4. A letter from a state dmv/tag agency requesting a title for registration.
- 7. Fees that are not able to be waived
- 10. Amount customer is responsible for during insurance claim.
- 13. Where new reps dispatch their cases
- 14. Questions to understand reason for call
- 15. Example: "I can help you with that"
- 16. Type of insurance included in Lease and NY accounts
Down
- 2. The type of interest loan for Retail Accounts
- 3. Daily interest charge
- 5. Where we process debit card transactions
- 6. Payments required to be eligible to request ext/def
- 8. Where we process ach transactions
- 9. Document needed to obtain Lease title
- 11. Where we log allegations of deceptive, unfair or abusive practices
- 12. Balance on loan that is not interest