Across
- 5. this type of shopper spends time searching for the best deal on the item she is looking to purchase
- 6. stores that combine a supermarket and a department store, resulting in a gigantic retail facility that carries an enormous range of products, from apparel to groceries to automotive supplies, all under one roof
- 10. This type of store offers an assortment of brand-name merchandise at a significant discount off the manufacturer's price, called off-price merchandise
- 11. clubs who sell products in bulk directly to consumers
- 12. this type of retailer offers brand-name merchandise at a discount; the merchandise typically consists of excess inventory, closeouts, and irregulars
- 13. These retailers are types of stores that offer a broad variety of merchandise, limited service, and low prices
- 14. the method by which customers acquire goods and services
- 15. stores that sell a wide variety of goods including food, alcohol, and medicine
- 17. produces the product
- 18. A company that operates multiple stores under common ownership, and usually has centralized decision-making
- 20. a physical storefront and face-to-face customer experience
- 23. The type of customer who wants to be the first to purchase and own the latest merchandise
- 24. the way in which a good or service passes through multiple businesses until it reaches the end consumer
- 26. buys large quantities of products directly from the manufacturer, breaks them into smaller units; sells the smaller units to retailers
- 27. Selling that uses salespeople to contact customers directly in a convenient location, often at a customer's home
- 28. The type of buyer who makes quick purchase decisions
Down
- 1. a retailing channel, with the focus on creating a seamless consumer experience through any and all shopping channels
- 2. Buying and selling through the Internet via an electronic device
- 3. Off price stores that are owned by the manufacturer or retailer
- 4. Type of store that offers good service and a broad variety and assortment of products of mid-to-high quality
- 7. Type of stores that aim to provide their customers a convenient shopping experience
- 8. This customer usually waits to see what the latest trends will be, and is reluctant to try new products until friends have done so and reported on them
- 9. Receives, stores, displays, and presents the products to customers
- 16. stores that focus on just a few items with a high level of customer service
- 19. This type of shopper shops for fun, and therefore does not always make a purchase
- 21. a retail channel with customer transactions possible through multiple connected channels
- 22. The license granted to another party to market a company's goods or services in a particular territory
- 25. a type of establishment, typically, a single store or a small, regional chain