Across
- 2. means of stealing by trickery, such as stolen credit/debit cards, counterfeit money currently switching, package switching, refund fraud, refund abuse, and stolen and bad checks
- 6. a detailed list of vendor items requested by the store; it will list the sizes, colors, models, etc., as well as the number of each item requested
- 8. a list of the quantity and type of merchandise that the vendor sends to a store
- 9. hiding, concealing or otherwise manipulating merchandise with the intent of taking it or paying loss for it
- 12. commonly referred to as shrinkage; retailer's inventory is reduced by theft or can't be accounted for due to employee error
- 13. Employee stealing of cash, including voids, post-voids, and deposits
Down
- 1. staging products by how the customer will be using the product and creating a display around that mental picture
- 3. visual map that shows shelf heights, merchandise and signage placement that maximizes the display space
- 4. the art and science of presenting the products you sell in the most attractive way possible in order to generate traffic, create interest and buzz and generate sales
- 5. when merchandise arrives at the store with price tags already attached and can be places on the floor as soon as it's checked in
- 7. a physical count of every piece of merchandise in the store, creating a record of the store's inventory at a specific point in time
- 10. when assets of a business are stolen or lost due to error
- 11. preventing the loss of inventory or merchandise due to shoplifting, employee theft, or employee error