Across
- 4. being emotionally available
- 6. Customer needs help
- 9. being patient with a customer
- 10. persuading people
- 12. handling time well
Down
- 1. being a good resource
- 2. caring for customers
- 3. having knowledge
- 5. having communication skills
- 7. being able to feel for a customer
- 8. always positive
- 11. staying visible for customers