Across
- 3. Customers expect staff to have Product K.........
- 4. A receptionist is an example of D...... customer service roles
- 6. A Cleaner is an example of I..... customer service roles
- 7. Things we have to have relates to Customer N.....
- 10. A chatbot is an example of V..... Customer Service
Down
- 1. Customer service is I........
- 2. Company image and r........... is the way businesses are viewed by outsiders.
- 5. The teacher teaching you marketing is J....... Steel
- 8. Customer Service is "what an organisation does to meet customer E........."
- 9. A W........ in a restaurant is an example of Face-to-face customer service