Across
- 5. an organization, company or consumer you want to track
- 7. this is an example of a view in salesforce,
- 8. what is the learning system for salesforce?
- 10. these are specific areas/blocks in salesforce
- 12. detailed description of a customer's feedback, problem or question
- 13. field required for all cases in salesforce
- 14. this is a salesforce platform
Down
- 1. this is a case record time
- 2. this is where unassigned cases reside
- 3. this can be found in the salesforce knowledge base
- 4. term used in salesforce for a record
- 6. a form email that communicates a standard message
- 9. who is the 3rd party logistics company for Newell?
- 11. this is where data can be seen for the the teams and department
- 15. the salesforce action that will accompany an object