Across
- 4. Honor Commitments, never compromise ethics
- 6. These type of styles: Controlling, Analyzing, Promoting, Supporting
- 9. Build trust through collaboration
- 11. Walk in the shoes of the people we serve, and those with whom we work
- 12. You're at your best when you are up this type of elevator
- 14. Cast this shadow; what I do and permit is what I promote
Down
- 1. Take time to understand, assume this intent
- 2. These can affect your viewpoint and how you perceive situations
- 3. Invent the future and learn from the past
- 5. Bring new possibilities to focus with this lens
- 7. Climb this ladder to get results
- 8. Levels of listening, we want to listen to do this
- 10. Demonstrate excellence in everything we do
- 13. The acronym for how we can shape culture