Across
- 4. The state north of California
- 7. This coverage is for houses
- 9. Changes to policies after renewal will have ____ premium.
- 10. You must show this if you drive.
- 11. You do this if a change isn't being quoted.
- 14. What happens when customers don't pay
- 15. Coverage that fixes your car if it is hit.
- 17. The discount for customers that stay with us.
- 20. The online tool to make payments.
- 21. To make a driver ineligible you do this.
- 22. How does underwriters look up registration.
- 24. The party that finances a car
- 25. What we require to add collision to a has had veh.
- 29. The online tool for CSR help
- 30. A policy change is called an _____________
- 31. The name of our company
- 33. The department that reviews risks
- 34. The status for a driver in house that has own car & ins.
- 36. The process to continue coverage when one policy ends.
- 37. The area that collects from other carriers
- 39. The area that resolves accidents
- 41. Effective 10.1.2016 we have new _____ mileage rates.
Down
- 1. The name of our current phone system
- 2. A tool that allows you to chat with your Supervisor
- 3. Where Wawanesa US Operations is located
- 5. After each call a CSR should enter _____.
- 6. We have to stay in ______ with regulations
- 8. Underwriting performs this.
- 12. One of the reports we order to add drivers.
- 13. Our Guidewire tool
- 16. The state requires minimum _______ coverage.
- 18. Billing will make these.
- 19. You have to create a new ______ _____ for billing
- 23. The page that describes coverage.
- 26. The department that brings in new business
- 27. When a customer on a policy wants their own policy.
- 28. 3 pay and monthly recurring are these.
- 32. An activity set for renewal
- 35. The care we provide our callers
- 38. This is what you set when more work needs to be done
- 40. What you give a customer that asks to change coverages.