Across
- 3. YW
- 5. The Customer Service Bible
- 6. Log-in as the customer
- 9. ______ For Life
- 11. Service Interruption
- 13. Third party billing vendor
- 15. Customer Class for Large Cities/Towns
- 16. Unknown Trash Route
Down
- 1. When to place the container curbside
- 2. GFL’s Human Resource Management & Information System relating to Absence, Benefits, etc.
- 4. Color used in Tower for Future Services
- 7. On-Call Service for a damaged container
- 8. The application used to create new customers and search for existing customers
- 10. Lime green container with a Black Lid
- 12. MSW
- 14. Microsoft's Instant Messaging Application