Across
- 1. Stream: Customer interaction flow.
- 2. Buying action.
- 3. Stages of customer relationship.
- 8. Evaluating options.
- 9. Initial product discovery.
- 10. Comfort-seeking lifestyle.
- 13. Customer's experience path.
- 14. Customer happiness.
- 15. First version.
- 17. Customer educator.
Down
- 1. Customer-focused approach.
- 4. Buyer of a product.
- 5. Aspiring customers.
- 6. Keeping customers loyal.
- 7. Customer profile.
- 11. Faithfulness to a brand.
- 12. Energetic marketer.
- 16. Practical decision-maker.