Across
- 1. To replenish a prepaid mobile account without extending the validity period.
- 3. A type of mobile phone account that requires a customer to purchase call credit before services can be used.
- 5. An application that enables you to perform prepaid mobile functions and access customer information collected from our prepaid mobile billing platform.
- 9. A tool that gives you access to a summary of your customer’s mobile data usage, with a view of how and when they used their data allowance.
- 11. The manner or amount of data service being used.
- 12. Refers to a recharge number sold to a customer to recharge their SIM card with money and to extend the card's availability period.
- 14. The act of including something as part of a larger amount or group of services like in a mobile plan.
Down
- 1. An alert sent to customers either by Short Message Service (SMS) or Email.
- 2. Wireless access to the internet with the use of a mobile device.
- 4. Refers to a tool which performs network queries for Siebel and Legacy services.
- 6. To make something active.
- 7. A credit for call, text, and data used by a prepaid mobile service.
- 8. A new prepaid online billing system that applies charges for the minutes and data used by customers.
- 10. A notification sent to customers for their usages to warn of excess usages, typically with the intention of having it avoided.
- 13. Self Service Option (acronym).