Across
- 2. Present-focused awareness
- 3. Recognition of others' feelings
- 7. Intervention to resolve conflict
- 10. Negotiation skill
- 11. Give confidence
- 12. Recognize or admit
- 14. Settling a dispute
- 16. Comprehension of others
- 18. Reaching a mutual agreement
- 19. Accepting differences
- 20. Free from disturbance
Down
- 1. Giving authority and making one feel empowered
- 4. Avoiding physical force without violence
- 5. Consciousness of the situation
- 6. Paying direct and close attention
- 8. Showing sympathy for others
- 9. Working together to reach a common goal
- 13. Bond between people
- 15. Showing regard for others
- 17. Reduce intensity