Across
- 4. is curb covered as Road hazard under Dealer Tire Program?
- 9. how many miles do we cover for roadside assistance?
- 10. if a dealer has not send in the documents within 90 days or did not get Authorization and the claim is denied what can they use?
- 13. if a Dealer calls and said the tire is discontinued what should we do?
- 15. when searching to see if a facility has inventory for a tire you need what?
- 16. we have a repair order that does not have the part # on it can we proceed with payment?
- 18. if the Dealer puts unknown on the portal as COL and we see there is a bubble but not sure what the COL really was, what do we do?
Down
- 1. what is the timeframe the dealership has to sell the tire after buying it from Dealer Tire?
- 2. if the Dealer states that the member uses his vehicle for business, then calls us and states he accidently put business use, what do we do?
- 3. do we cover the Dealer Cost or Retail cost for the tire?
- 5. if the dealer calls and informed the tire is on backorder, We blue noted what they were putting on, and in the claim has the original part#/tire. What do we pay? Lessofthetwo What is the email for D/T?
- 6. what do we ask for from a Suburu Dealership to open a claim?
- 7. a tire is backorder can we start a claim? Yes
- 8. can we start a BIT for Dealer Tire?
- 11. if a dealer doctors the invoice, what do we do to the claim?
- 12. if a yokohama tire was purchase 2018 and before what do we do with the 1101 part of the part#?
- 14. what do we do if the part # on the OI does not match the part # reported?
- 17. are we allowed to have a dealer write in the DOT on the invoices?
- 19. a CPO what do we need for verification?