DEFINITIONS - W8Q3 Word Wall

5. Motivates or encourages one to do something.
7. A person or company that sells goods in large quantities at low prices.
9. Marketing strategy designed to encourage customers to continue to do business.
10. Value or experience a company's customers can expect to receive every single time.
11. A tip; given voluntarily or beyond obligation usually for some service.
12. A fixed regular payment based on the hour.
14. When an employer moves an employee up in the hierarchical levels within an organization.
16. A fee paid based on a percentage of sale made by an employee or agent.
17. Business that sells goods directly to the customer.
18. Political, Economic, Social, Technological, Environmental and Legal factors (external factors; used to analyze the key factors influencing a product/service or organization).

1. A working class person who performs manual labor.
2. Requires very little thought after the original decision has been made (soap, detergent, toothpaste).
3. The publicization of a product, organization or venture so as to increase sales or public awareness.
4. The consumer, at times, is driven by emotions while buying certain products.
6. A highly involved product, possibly a high investment as well (multiple people involved; high risk).
8. A person who performs professional, desk, managerial or administrative work.
13. Requires a moderate amount of time and effort (buying a tv, new car).
15. A fixed regular payment made by an employer to an employee.