Digital Dominance

1234567891011
Across
  1. 2. A feature that allows clients to take front and back photos of eligible checks to make deposits into Bank of America
  2. 4. Bank of America’s virtual financial assistant within the Mobile Banking app on Android and Apple phones.
  3. 5. will direct to the exact location for the client’s request within the mobile application.
  4. 6. An electronic version of a paper bill normally sent by a payee to show what a client owes
  5. 9. a six-digit, one-time-use code that is used for additional authentication on sensitive or high-risk Mobile or Online Banking transactions
  6. 10. an Online and Mobile Banking feature that helps clients monitor account activity and manage banking services more efficiently.
  7. 11. A feature on the Contact Us screen that allows clients to speak directly with a specialist
Down
  1. 1. the preferred method of accessing and sending digital solutions
  2. 3. provides step by step instruction for both mobile and online banking
  3. 7. a service that allows clients to send or receive money using an email address or mobile number in place of their account number
  4. 8. an optional extra layer of protection for Online Banking