Across
- 3. Sharing blogs, videos, and updates to reach audiences
- 8. Making your business more recognizable to the public
- 9. Learning about customer needs and trends via social media
- 10. Interacting with customers to build relationships
Down
- 1. Increasing revenue through targeted social media efforts
- 2. Monitoring feedback to maintain a positive brand image
- 4. Studying rivals’ social activity to improve strategy
- 5. Driving visitors to your website from social platforms
- 6. Attracting potential customers through social platforms
- 7. Assisting users with questions or issues online