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Across
  1. 4. Authorized absence
  2. 5. Going from one part of the route to another, skipping deliveries in between
  3. 7. Scanner prompted inventory of mail at a single address
  4. 10. The "N" in NDCBU
  5. 11. Office union representative
  6. 12. Contractual disagreement where no progress is being made
  7. 14. Filing of an injustice or violation
  8. 15. An item that can deteriorate such as live plants or animals
  9. 17. The "D" in DPS
  10. 18. Wood cart used to transport mail. ____ truck
  11. 19. Depart from normal line of travel
Down
  1. 1. Pigeon hole in distribution case
  2. 2. Every address mailer
  3. 3. Mail class consisting of newspapers and magazines
  4. 6. Marking on letter that shows handling instruction
  5. 8. Stamp whose value will always be the current market price
  6. 9. An item of mail that is stuck in case and not pulled down with rest of mail.
  7. 13. Non machinable parcel that doesn't meet proper dimensions
  8. 16. Bag to hold mail
  9. 18. Abbreviation for Supervisor union