Across
- 7. The way we react when something unexpected happens to us.
- 8. The ability to make your emotions work for you instead of against you.
- 11. The expectations we create for ourselves, based on our experience and information, about a specific event or situation.
- 12. The emotion we express our will of rejection or that we want to avoid something or someone.
- 13. Reflecting on a previous situation and seeking out a better reaction for the outcome your desire.
- 14. This emotions is mainly a state of hopelessness, it requires social support.
- 16. The position we take in a subjective way when we believe there is no harm or damage in a situation after an action.
Down
- 1. Emotions that prevent us from operating as normal.
- 2. Stop to think before you speak.
- 3. Feelings that are a natural part of the human experience.
- 4. A state of satisfaction and well-being, with ourselves and with what we must live.
- 5. Visualizing how a scenario could play out and thinking through the reactions and words for the outcome you desire.
- 6. Identifying and Understanding emotions.
- 9. Allowing the other person to express their emotions without interruption.
- 10. the uncertainty we feel when we are creating expectations about something we believe will harm us.
- 12. Our way of responding to an act of offense, especially is that act is done deliberately.
- 13. Listening with intent more about the other person's perspective.
- 15. Unpacking what you've learned and using it moving forward.
