Across
- 3. Preset confirmation message sent to a Patient via email, text or both.
- 5. If the eServices main menu item is marked _____ (hint: color), this means the eConnector is down and not running.
- 7. Which quicknote should you use when installing the eConnector, Patient Portal, Integrated Texting, Mobile Web or Web Sched? (hint: include the ?)
- 9. Uses an emailed notification that allows Patients to schedule their own recall appointments.
- 11. Patient Portal and Web Forms are the only eService/Web Technologies that involve ___ ______ (hint: fee).
- 12. To resolve common issues with eServices, visit the web manual page entitled, _______ __________.
- 15. Secure portal that gives access to protected health information.
- 16. True or False: Only eServices Technicians are able to install eServices.
Down
- 1. SMS Messaging directly from Open Dental Software.
- 2. How many types of eServices/WebTechnologies does Open Dental Offer?
- 4. This button allows a user to acknowledge any eConnector issues, turning the eServices item from yellow back to gray.
- 6. Interactive document that Patient completes and submits to the office online (Hint: Is a web technology, not an eService).
- 8. A read-only feature that allows user to see appointments on their mobile device.
- 10. Preset email, text (or both) notification to remind a Patient that they have a scheduled appointment.
- 13. If a Customer has multiple eServices and none of them are working, this usually indicates a problem with the ________.
- 14. The eConnector WAS down and is NOW running if the eServices item is _____ (hint: color).