Across
- 2. explanation to the client
- 8. climate a team need
- 9. work with
- 10. discuss confidential information in a conferance
Down
- 1. basic of customer service
- 3. pay attention to speaker
- 4. mail receiptant type which we use sparingly
- 5. topics to be avoided during small talk
- 6. should avoid in email content
- 7. should avoid in cafeteria
- 9. decide before a meeting