Across
- 7. Which part of the strategy offers customers choice of channel?
- 8. Which part of the strategy involves simplifying processes and products?
- 9. Target consumers are twice as likely to buy what insurance than other consumers?
- 10. Being customer focused, accountable and adopting a growth mindset helps achieve a _____.
Down
- 1. What uses AI and data to best meet consumers' needs on a continual basis?
- 2. Farmers choice is a part of what strategy item?
- 3. What model allows you to look at offering a product versus offering coverage through another carrier?
- 4. What customer is direct channel targeting?
- 5. Seamless digital experience (from ____ to claim.
- 6. Farmers CAT response team would fall under which value proposition?