Across
- 3. Delivery of information from sender to receiver, written or verbal
- 5. When the subject in your sentence is not performing the action, we call this _______ voice
- 7. Type of listening in which the receiver focuses attention on the speaker
- 8. A type of barrier that is caused when the audience suspects that a speaker has intentions to communicate a message that may not be in their best interest
- 12. A type of barrier that is caused by conditions in a meeting room such as temperature or a noisy air conditioner
- 13. Type of communication channel with a high level of ŕichness used for an important message in which the reaction by the audience is uncertain or may require further explanation
Down
- 1. Giving an upbeat and engaging presentation that keeps the attention of the audience requires ________ delivery
- 2. Used to introduce a topic for a presentation and capture the attention of the audience
- 4. Type of communication that includes eye contact, gestures and facial expressions
- 6. Type of communication that is important to globalization and takes into consideration people with cultural differences
- 9. Type of communication channel that is better suited when you need to communicate the same message to many people and the content is informative and uncontroversial
- 10. Type of communication channel that is better suited when a quick response is desired for a simple, uncontroversial message
- 11. Something that causes a message from a sender to be different from the intended meaning understood by the receiver