Across
- 3. You should do this before the call ends
- 5. This is one of the most important things when talking to the applicants
- 8. What the applicants are required to put on docs they are sending
- 9. How long you can let the caller wait for you
Down
- 1. Applicants can do this if they can not complete verification
- 2. You should follow verbatim
- 4. You are required to verify on all open disasters
- 6. This is required before granting access to the caller
- 7. Most commonly missed on appeal letters