Across
- 7. Basic procedure of customer service at HD
- 8. When the wrong label is scanned incorrectly on a product
- 9. Product that is bought online and sent directly to the store
- 10. Where the credit cards are entered to make a purchase
- 13. How likely a customer is to shop in our store again
- 14. Customers scanning their own products
- 15. Program for customers to earn rewards as well as track their purchases
- 17. product that is purchased through the app and can be picked up at the service desk within 2 hours
- 18. When product is damaged and we can get credit back for it as a store
Down
- 1. Associates who are certified to help out when lines begin to form
- 2. 10% off given to veterans and active military
- 3. Where the schedule is located everyday
- 4. The program used to place and look up online Orders
- 5. Button used to scan more than 10 items with one scan
- 6. devices used to secure high price items
- 11. Preventing potential theft
- 12. how customers can save $25-100 on a purchase
- 13. How likely a customer is to pick up another order
- 16. Customers bringing back product