Across
- 3. A guest who does not arrive for their reservation without canceling.
- 4. A report you need at the end of your shift to close the cashier
- 6. A 3 step procedure that has to be done for every payment
- 9. A small wireless device used to receive messages and send alarms, often used in hotels for communication
- 11. These Handheld communication devices should always be on channel 1
- 13. The website we use to control le debut bookings
Down
- 1. The process of transferring important information between shifts at the front desk.
- 2. A procedure that has to be done during a late shift at 15:45!
- 5. When someone borrows somehting from the reception, For example the MO dressing room key, We ask for a ....
- 7. Smoking Policy On the registration card we ask the guests for a signutere for the .......
- 8. The Hotel Management system we use at Skotel
- 10. The main entrance or waiting area of a hotel
- 12. Some call it the Reception Bible