Across
- 3. The word we use to indicate that the company is paying for everything
- 4. Place where guests have breakfast and dinner
- 5. Calculation to see how full the hotel is
- 6. Three letters we use to indicate a reservation with bed, breakfast and city tax in the bill.
- 7. Average Daily amount of money.
- 10. System used by the front office for all the events
- 14. When a room is not able to be sold because of a big problem in the room
- 16. System used by the front office for hotel reservations
- 17. System used by the front office for all the passwords
- 18. System we use to manage wi-fi, messages and services in the rooms
- 20. The department you transfer a guest to if they would like to make a reservation for the hotel or the restaurant
- 23. Free service done by housekeeping in the evening
- 25. Only allowed animal in the hotel.
Down
- 1. Something a guest has to fill in when checking-in
- 2. Beverage that we serve in the lobby from 7:00 till 11:00
- 6. Name of the building in front of the hotel including the gym
- 8. A guest who stays more than 10 times in 1 year
- 9. Office where we can find clean glasses
- 11. When a guest stays for more than 5 nights
- 12. The thing we open for cars when they want to enter the parking lot
- 13. Room type with a pair of slippers and bathrobe
- 15. How we call a take-away lunch
- 19. When a room is not able to be sold because of failure e.g. a lamp
- 21. Gross Revenue divided by rooms available
- 22. Sheet where all the events are VIPs are mentioned
- 24. Product that we offer during check-outs